Allianz Assurances recrute les profils suivants sur Casablanca:
-Head of IT.
-Head of Branch Morocco.
-Souscripteurs Juniors.
Allianz Maroc développe ses activités principalement dans le secteur des assurances Non Vie. Qu’il s’agisse de particuliers, de PME ou d’entreprises internationales, nous aidons nos clients à comprendre les risques auxquels ils sont exposés et les protégeons grâce à des solutions complètes.
Allianz Maroc compte parmi les compagnies les plus profitables du marché et contribue à animer ce dernier via l’amélioration continue de son offre de produits et services.
Histoire d’Allianz Maroc
La Compagnie est installée au Maroc depuis plus de 65 ans. Elle est l’un des principaux assureurs des multinationales et est devenue le partenaire de prédilection de nombreuses entreprises nationales ainsi que d’une clientèle de particuliers exigeante et attentive aux services qu’on lui apporte.
Elle démarre son activité d’assureur en 1951 à travers une succursale du groupe international Zurich dénommée « Zurich Délégation ». Après plusieurs changements, la raison sociale de la Compagnie devient « Zurich Assurances Maroc » en 2007.
A effet du 03 Novembre 2016, Allianz SE finalise l’acquisition de 98.9% de Zurich Assurances Maroc suite à l’obtention des autorisations réglementaires d’usage. La Compagnie est maintenant une partie intégrante du Groupe Allianz.
La Compagnie continue d’accompagner ses clients à travers son réseau d’agents, de courtiers et de partenaires. Proposer des solutions novatrices, sur-mesure et accessibles, régler les sinistres des clients selon les termes de leurs contrats et assurer une qualité de service supérieure restent ses priorités absolues.
Votre avenir chez Allianz Maroc
En tant que collaborateur Allianz Maroc, vous profitez de la diversité d’une Compagnie d’assurances d’envergure internationale.
Nous vous offrons des défis professionnels et des opportunités de carrière intéressantes et une culture d’entreprise stimulante.
Que vous soyez en début de carrière ou que vous souhaitiez poursuivre votre expérience, Allianz Maroc vous ouvre un horizon de possibilités.
Les raisons d’opter pour Allianz Maroc
En tant que première compagnie d’assurances Allemande au monde, Allianz Maroc a beaucoup à vous offrir: des emplois très variés, des promotions individuelles et une formation continue ainsi que des possibilités d’évolution.
Allianz Maroc vous offre aussi des conditions d’embauche attrayantes avec de nombreux avantages sociaux.
Pour votre développement personnel et professionnel, la Compagnie met à votre disposition une panoplie d’outils et de dispositifs. Le suivi continu et individuel en fait partie, tout comme les formations ciblées.
Allianz Assurances recrute Plusieurs Profils sur Casablanca
Head of IT
Reporting to the COO, the Head of IT shall lead and oversee the IT team to ensure the necessary support and delivery is being provided to the operations and other support functions. He/She shall devise and implement the IT strategies and policies in line with the Allianz Services aims and objectives.
Key Requirements and skills:
- Excellent communication skills (English and French)
- Excellent skills in computing, software development and software design
- Financial and analytical expertise
- Strong managerial and training skills
- Strong strategic and business mindset
- Knowledge of IT infrastructure, budget planning and project management
Qualifications and experience:
- Degree holder in IT, Computer Science, IT Engineering or equivalent
- A master’s degree or certification in advanced IT would be an advantage
- Minimum 10 years of relevant experience in IT, networking and programming
- 3 years at executive level
Main duties and responsibilities:
PEOPLE:
- Lead and motivate internal team members to ensure optimum IT delivery and efficiency.
- Develop a strong base of reliable suppliers, providing high quality services at the right price.
- Facilitate interaction with central team members
IT SERVICES:
- Provide reliable, efficient and responsive IT operations and support.
- Drive the level of services in legacy, while containing investments and run costs to the bare minimum.
- Balance the use of internal and external resource (the externals only if strictly necessary).
- Plan, whenever applicable, the reorganization of the internal team.
- Actively contribute to the roll out of the IT Group Platforms.
- Decommission legacy whenever possible, also reviewing the design activities in the company to maximize rapid decommission of legacy.
CHANGE DELIVERY:
- Successfully deliver the IT components of the business change programs.
- Improve customer service and optimize organizational efficiency.
- Support Digitalization and Customer Centricity by supporting the business in Digital and Direct as well as in the rollout of innovation.
- Implement strong change governance, which allocates limited IT and financial resources to the highest value initiatives.
CUSTOMER SERVICE:
- Passionately champion the delivery of outstanding service to internal customers and external consumers.
- Provide proactive communication to keep people informed.
- Build relationships and influence, particularly with senior stakeholders.
- Show collaborative Leadership by supporting the CEO, Organizational Management and the COO across the company world, particularly in the management and monitoring of Change Person Days.
- Establish a working relationship with the respective Local CFO, to ease the financial management of the company.
STRATEGY:
- Publish and implement the IT Group strategy. Produce plans and roadmaps.
- Source and sponsor IT Group solutions to drive the company business strategy and the IT strategy.
COMPLIANCE:
- Implement and adhere to appropriate Group processes and procedures.
- Own the IT aspects of regulatory compliance and the IT components of information security.
- Lead the IT Steering Committee and use it to help ensure good corporate governance of IT.
FINANCIAL MANAGEMENT:
- Own revenue and capital budgets.
- Run IT activities, achieving Customer Centricity (excellence in service level and satisfaction of business priorities) and Technical Excellence (efficiency to be measured as Actual vs. budget and Change Person Days).
- Respect of budget and change person days.
- Alignment to IT Group processes and procedures (such as approval request for projects, new expenses and resources management)
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Head of Branch Morocco
The Head of Branch (HOB) is leading the Allianz Technology (AZT) branch and develops the regional/local business and organization in alignment with the overall AZT strategy/mission. HOB oversees all business activities with end-to-end accountability for delivery and operations, covering the entire service portfolio of AZT. HOB has full authority of all branch financial topics including P&L and all cross functional tasks such as People Function, Risk Management and Compliance. HOB acts as “account delivery executive” for the OEs/customers of the branch. The candidate should report to CDO India/Mauritius and KAM French Region.
Responsibilities:
- Manage the branch business with its employees, act as primary regional/local spokesperson for AZT
- Develop and implement local/regional strategy in alignment with mission and strategic ambitions of AZT
- Provide inspired leadership to the employees in the branch; create
- An environment, which promotes great performance and focuses on employee development
- Oversee regional/local day-to-day service quality and project delivery
- In an end-to-end perspective and facilitate continuous service improvement to increase quality
- Drive the change agenda of the branch
- Handle as accountable manager the customer interactions on management level and build partnership with the OEs
- Ensure customer satisfaction (e.g. collect NPS feedback and manage follow up activities)
- Coordinate and manage the regional/local Heads of Functions (e.g. Infrastructure, Finance)
- Overall accountable for the branch financials and regional/local contracts
- Manage and develop the organization and the People Function of the
- branch according to the Corporate Design, People Function policies as well as to local law
- Support audits and protect the company from legal struggles or facing other difficulties due to non-compliance issues
- Account and Delivery manager for the AZ Services scope of activities
Insurance:
- Lead day to day operations of teams under the span of control while ensuring OE vision and strategy is aligned
- Proactively manage the relationship with key stakeholders and ensure customer delight in every touch point
- Deliver enhanced value to customer by driving productivity gains and other initiatives in the teams under the span of control
- Ensure operational service excellence by introducing efficient
- processes, work flow tools and systems which enables the teams to deliver the enhanced service levels effectively
- Ensure staff engagement and career development activities are
- practiced in teams in line with the organizational guidelines.
- Encourage teams towards productivity improvements
- Participate in monthly touchpoints with clients to present KPIs in line with contractual agreements
- Ensure highest quality of service to encourage expansion of business
- Control P&L for the division in a cost-plus model ensuring regulatory margins are achieved
- Ensure there is no revenue loss for the organization by proactive hiring and retention of valuable talents.
- Collaborate with support teams & Allianz Services global entities for the betterment of service to the Allianz customer
- Ensure teams comply with OE and local regulations and maintain Allianz group standards at all times
Business Objectives:
- Constant focus on quality and ensure quality improvement of services delivered to the OE/customer
- Rapid scope expansion and ambitious transformation agenda means ability to multi-task / prioritize is key
- Relationship with OE/customers’ needs significant work to gain and maintain trusting partnership
- Global footprint poses new challenges to the team in terms of flexibility, mobility, training, size and also to the relationship to the OEs
- Establishment of standard of branch set up
Requirements/Skills:
- Strong leadership ability
- Strategic & growth mindset
- Professional business acumen
- Outstanding problem-solving skills
- Excellent ability to lead and manage
- Continually drive effective results
- Communicate effectively at all levels (English & French)
- Global collaboration with all key’s stakeholders
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Souscripteurs Juniors
Principales Attributions:
- Négocier et souscrire des affaires nouvelles pour le produit Allianz Chifaa et Chifaa Monde conformément au « Risk Appetite », aux standards de souscription et aux procédures internes.
- Délivrer les meilleures prestations à nos intermédiaires en veillant au respect de nos engagements en termes de qualité de service et de délais.
- Gérer le workflow des cotations.
- Assister les intermédiaires avec l’outil dédié aux cotations.
- Suivre de façon régulière la performance de l’entité.
Profil Requis:
- Bac+3 en Management, Economie ou équivalent.
- Minimum 2 ans d’expérience dans un poste similaire.
- Excellente compétence communicationnelle à l’écrit et à l’oral.
- Ouverture d’esprit et capacité d’apprentissage.
- Aisance relationnelle.
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